Help
Frequently Asked Questions
Everything you need to know about being a Connector on OneGuy.
Getting Started
Is OneGuy free to join?
Yes. Joining as a Connector is completely free. There are no membership fees, hidden charges, or lock-in contracts.
Do I need technical knowledge to be a Connector?
No. You do not need any technical background or sales experience. Your role is simply to make the introduction. OneGuy handles all technical discussions and project work.
Who can become a Connector?
Anyone can become a Connector — students, freelancers, working professionals, business owners, designers, marketers, or existing clients. If you know someone with a genuine digital requirement, you qualify.
Referrals
Can I submit anyone's phone number as a referral?
No. You must only refer people who are genuinely aware that you intend to introduce them to OneGuy. Submitting contact information without the person's knowledge violates our Referral Policy and may result in your account being reviewed.
What happens after I create a referral?
You will receive a confirmation link. Share this link directly with the client via WhatsApp or any other channel. The client opens the link and confirms they are interested. Only after confirmation does OneGuy reach out.
Do I have to convince the client?
No. Your job is to make the introduction, not to sell. You can simply tell the client that you've heard of them needing something built and that you'd like to introduce them to a team that handles such projects.
What if two people refer the same client?
The first verified referral takes ownership. If a client confirms interest via your referral link first, your referral holds attribution for the ownership period (typically 90 days). Duplicate submissions are flagged and reviewed.
Can I track my referral?
Yes. Every referral has a dedicated detail page in your dashboard. You can see the current status, expected timeline, and reward at every stage.
Can I refer myself?
Self-referrals are flagged and require admin review before processing. The intent behind OneGuy is warm third-party introductions — not self-referrals for discounts.
Rewards
When do I earn?
You earn when the project successfully closes and the reward is formally approved. This happens after OneGuy receives payment from the client and confirms the project completion.
What happens if the deal does not close?
No reward is paid for deals that do not close. If a deal is lost, you will be notified and the status will be updated in your dashboard.
How are rewards paid?
OneGuy manually processes reward payments. You will need to have valid payment details on file. Payment is made via UPI, bank transfer, or another agreed method.
How much can I earn?
Rewards are based on the final project value. See the Rewards page for the current slabs. For larger projects, a custom reward may be offered.
Disputes & Support
What if I believe a project closed but the status is wrong?
You can raise a query directly from the referral detail page in your dashboard. Select "Status looks incorrect" and describe your concern. The OneGuy team will review and respond.
What types of disputes can I raise?
You can raise a query for: status appears incorrect, reward question, duplicate referral issue, or any general concern about a specific referral.
How do I contact support?
You can raise a query via your dashboard for referral-specific issues. For general questions, contact us at support@oneguy.in.