Privacy Policy

1. Introduction

OneGuy ("we", "our", or "us") operates the platform available at oneguy.in. This Privacy Policy explains how we collect, use, share, and protect information in relation to our services. By using OneGuy, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Connector registration information: full name, email address, phone number, and optional category.
• Client introduction information provided by Connectors: client name, business name, phone number, and email (if provided).
• Client verification information: confirmation status, consent timestamp, IP address, and user agent when a client confirms an introduction.
• Usage information: how you interact with the platform, pages visited, actions taken.
• Communication records: queries, disputes, and messages submitted through the platform.

3. How We Use Your Information

• To create and manage your Connector account.
• To process referrals and track opportunity status.
• To contact clients who have given explicit consent.
• To calculate and process referral rewards.
• To communicate important updates, status changes, and notifications.
• To prevent fraud, abuse, and unauthorised use of the platform.
• To improve the platform and our services.

4. Client Consent

OneGuy will only contact a client introduced via a referral after the client has explicitly confirmed their interest by clicking the confirmation link and submitting the consent form. We record the consent timestamp, IP address, and verification method. Connectors are required to only refer clients who are aware of and agree to the introduction.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share information with trusted service providers who assist us in operating the platform, provided they agree to keep this information confidential. We may disclose information when required by law or to protect the rights and safety of our users.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide services. Financial and referral records may be retained for longer periods as required by applicable law. You may request deletion of your account by contacting us at support@oneguy.in.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is stored securely and access is restricted on a need-to-know basis.

8. Your Rights

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may update your profile information directly in the platform.
• Right to deletion: You may request account deletion by contacting us.
• Right to withdraw consent: For clients, you may withdraw consent at any time by contacting us.

9. Cookies

We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at: privacy@oneguy.in